Privacy Policy

Global Tax Relief ("Global Tax Relief," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, forms, phone calls, and related services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, phone number, and email address
• Approximate amount of tax debt and a description of your situation (when submitted through our forms)
• Any documents or details you share during a consultation
• Communications between you and our team

We also collect information automatically when you visit our website, including:

• IP address and general location
• Browser type, device type, and operating system
• Pages viewed, time on site, and referring URL
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and schedule consultations
• Provide tax resolution services and communicate about your case
• Send service-related messages, follow-ups, and educational content
• Improve our website, services, and marketing
• Comply with legal obligations
• Prevent fraud and protect our rights

How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers — Third parties that help us operate our business (such as scheduling, CRM, hosting, analytics, and communication tools), under confidentiality obligations.
• Legal and compliance — When required by law, subpoena, court order, or to protect legal rights.
• Business transfers — In connection with a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember preferences, measure performance, and support marketing. You can control cookies through your browser settings. Disabling cookies may limit some functionality.

We may use third-party analytics and advertising platforms, including but not limited to Google Analytics, Google Ads, and Meta (Facebook) advertising tools. These services may collect information about your browsing activity over time and across websites.

SMS and Phone Communications

By submitting your phone number through our forms or providing it during a consultation, you consent to receive calls and text messages from Global Tax Relief related to your inquiry, including using automated technology. Message and data rates may apply. Consent is not a condition of service. You can opt out of text messages at any time by replying STOP. You can opt out of calls by requesting removal during any conversation or by emailing us.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the information we have about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain types of marketing
• Withdraw consent where applicable

California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, correct, and limit the use of sensitive personal information. We do not sell personal information.

To exercise any of these rights, contact us at info@globaltax-relief.com. We may need to verify your identity before processing certain requests.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Data Retention

We retain your information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated through our website.

SMS / Text Messaging

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Global Tax Relief, LLC. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at https://getglobaltaxrelief.com/. Message HELP for help. Reply STOP to any message to opt out.

Contact Us

If you have questions about this Privacy Policy or your information, contact: